Terms and Conditions

Last updated: November 24, 2024

1. Introduction

Welcome to Quantum Garden Software. By accessing our services, you agree to these terms and conditions. Please read them carefully before proceeding with any project or service engagement.

2. Services

We provide web development, mobile app development, and related digital solutions. Our services include but are not limited to:

  • Custom website development
  • Mobile application development
  • Web application development
  • Software maintenance and support
  • Digital consulting services
  • Programming and development training/tutoring on-site

3. Project Terms

3.1 Project Initiation

Projects commence upon receipt of signed agreement and initial payment. Any changes to project scope must be agreed upon in writing.

3.2 Payment Terms

Payment schedules will be outlined in project proposals. Standard terms include:

  • 50% upfront payment to commence work
  • 25% at project midpoint
  • 25% upon project completion
  • Additional features or changes will be quoted separately

Flexible Payment Plan:

  • 10% initial deposit to commence work
  • Remaining balance plus 30% financing fee spread over 12 monthly installments
  • Example: For a $3,000 project:
    • $300 initial deposit
    • $2,700 remaining + $900 financing fee = $3,600
    • 12 monthly payments of $300
  • Early repayment discounts available
  • Payment plan subject to approval

Important Payment & Ownership Notice:

  • All websites and applications remain the property of Quantum Garden Software until fully paid off
  • Monthly payments must be made within 14 days of the billing date
  • If payment is not received within 14 days, we reserve the right to temporarily suspend or remove the website/application
  • Service will be restored once payment is received and account is current
  • Repeated late payments may result in termination of the payment plan and removal of the website/application
  • We will not provide any support or updates to the website/application until payment is received
  • No refunds will be issued following repeated late payments

The Flexible Payment Plan is designed to make our services more accessible while maintaining our commitment to quality delivery. Terms and eligibility may vary based on project scope and requirements.

4. Intellectual Property

Upon full payment, clients receive rights to the final deliverables. We retain rights to:

  • Base frameworks and components developed prior to the project
  • Generic code solutions not specific to client's business
  • Use of the project in our portfolio. We will not disclose the project feature implementation details without client consent.

5. Client Responsibilities

Clients are responsible for:

  • Providing necessary content and assets
  • Timely feedback and approvals
  • Ensuring accuracy of provided information
  • Meeting agreed-upon payment schedules

6. Project Delivery

We commit to delivering projects according to agreed-upon timelines, provided that:

  • Client provides timely feedback and required materials
  • No major scope changes are requested
  • Payment milestones are met

7. Warranties and Liability

We warrant that our work will be:

  • Any material defects will be fixed within 30 days of post-launch
  • Developed according to industry standards
  • Compliant with applicable regulations

8. Termination

Either party may terminate the agreement with 30 days written notice. Upon termination:

  • Client shall pay for work completed to date
  • We will transfer all completed work
  • Confidentiality obligations remain in effect

9. Contact Information

For any questions regarding these terms, please contact us at:

Quantum Garden Software

Gros-Islet

Saint Lucia